Frequently Asked Questions

Everything you need to know about shopping at iSTYLE Apple Stores

Are all products sold at iSTYLE genuine Apple products?

Yes, iSTYLE is an Apple Premium Reseller. All products, including iPhones, MacBooks, and iPads, are 100% genuine and come with a standard Apple manufacturer warranty.

What are your delivery timelines and costs?

We offer standard and express shipping. Standard delivery typically takes 2-4 business days, while express options are available in select cities for same-day or next-day delivery. Shipping costs are calculated at checkout based on your location.

What is the return policy for Apple devices?

You can return unopened and sealed products within 14 days of purchase. Please note that once the Apple product's security seal is broken or the device is activated, it may only be returned if a manufacturing defect is confirmed by our technical team.

Do you offer installment payment plans?

Yes, we provide various flexible payment options, including 0% interest installment plans with participating banks, as well as 'Buy Now, Pay Later' services like Tabby or Tamara.

Can I trade in my old device at iSTYLE?

Absolutely. You can bring your old smartphone, tablet, or laptop to any iSTYLE store for a professional valuation. The trade-in value can be used as a credit towards the purchase of any new Apple product.

How can I track my online order?

Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.